Student and Borrower Resources

As we continue to see developments in the coronavirus COVID-19 situation, we want to assure you that during these uncertain times, you can count on NSLP. We are here to help you with your student loan repayment needs.


During a recent press conference, the President announced that he had waived interest on federally held student loans until further notice. NSLP is monitoring for information from the U.S. Department of Education on the details of this program, and will share them with you as they become available.



Learn more about the FSA ID here.

Managing Your Federal Student Loans


Who is NSLP?

NSLP is a non-profit national student loan guaranty agency in the Federal Family Education Loan (FFEL) program. Through the FFEL program, the Federal Government provided insurance against losses to encourage lenders to make student loans. The insurance on these loans is handled by guaranty agencies that perform outreach to educate borrowers on repayment options and borrower rights and responsibilities under the FFEL program.

NSLP is not a collection agency or telemarketer. Our trained counselors guide students through their repayment options and help bring your federal student loan account up to date–and keep it that way.


Why We May Contact You

We may reach out to assist you in understanding your student loan repayment options, rights and responsibilities, along with resources for staying out of delinquency and default. Ultimately, we want to guide you towards successful student loan repayment. We want to be your H.E.R.O when dealing with your student loans. Our motto is “Helping Educate Responsible Repayment Options”, and we provide each borrower guidance and understanding through respect and dedication.


Everything You Need to Know About Repayment





Below you will find information to help you understand and potentially simplify your federal student loan repayment.


Locate Your Federal Loan Information

Locate Your Federal Student Loans >


General Loan Information

Department of Education Listing of Guaranty Agencies >

Your federal student loan borrower rights and responsibilities >

Returning to school >


Repayment Information

Federal student loan repayment plan options >

Federal student loan consolidation information >

Cancellation / Discharge / Forgiveness of Loans

Federal student loan repayment program for federal employees >

Information for military personnel with federal student loans >

Difficulty making your federal student loan payment >

Forms >


Delinquent and Default Information

Deferment and forbearance >

Defaulted federal student loan information >

Forms >



Forms >


Should you discover that your federal student loan is delinquent, contact NSLP’s Student Outreach Team to visit with a trained NSLP repayment counselor at 888.434.6548 to learn of repayment options to help you get back on-track.