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Workshops & Webcasts

2008 Workshops and Webcasts

Watch streaming videos of our webcasts and find handouts to recent presentations.

January
Learning Links
January 29 & 30
Jeanne Baer and Nic Ourso presented on "Improving Customer Service" and "Taxing Matters for Financial Aid Staff". Improving Customer Service
 - Video
 - Handouts
Taxing Matters for Financial Aid Staff
 - Video
 - Handouts
Learning Links
February 26 & 27
Beth Vollan and Oscar Huapaya-Florian presented on "Cohort Default Rate Appeals" and Kent Wolfe presented on "CARS 2.0". Cohort Default Rate Appeals
-Video
-Handouts
CARS 2.0
-Video
-Handouts
Learning Links
March 25 & 26
Steve Sonnenberg presented on "Leadership" and Jill Hicks presented on "The Ins and Outs of Guaranty Agencies". Leadership
-Video
-Handouts
The Ins and Outs of Guaranty Agencies
-Video
-Handouts
Learning Links
April 29 & 30
April Qualls presented on "Financial Success for your Students: How Financial Aid Professionals Fit Into the Picture" and Mel Stephens presented on "Identifying and Helping Financially-Distressed Students". Financial Success for Your Students: How Financial Aid Professionals Fit Into the Picture
-Handouts
Identifying and Helping Financially-Distressed Students
-Handouts
Learning Links
May 27 & 28
Randy Lovins and Lani Johnson presented on "Rules of the Game for the NFL (National FFELP League)" and Diana Oglesby and Linda Butcher presented on "A July 1 Kick-Off: New FFELP Rules" Rules of the Game for the NFL (National FFELP League)
-Video
-Handouts
A July 1 Kick-Off: New FFELP Rules
-Video
-Handouts
Special Learning Links
June 10
Janet Dodson presented "Building the Future Together: Entrance and Exit Counseling Train the Trainer" Building the Future Together: Entrance and Exit Counseling Train the Trainer
-Video
-Handouts
Special Lender Learning Links
June 11
Paul Mittlehammer presented "NSLP Education on FFELP Fees for Schools" NSLP Education on FFELP Fees for Schools
-Video
-Handouts
Learning Links
June 24 & 25
Steve Sonnenberg presented on "Effective Verbal Communication" and Jeanne Baer presented on "Developing and Delivering Successful Presentations" Effective Verbal Communication
-Video
-Handouts
Developing and Delivering Successful Presentations
-Video
-Handouts
Financial Literacy Symposium
July 15
Dr. Susan J. Eitel and Dr. Jennifer Martin presented on "First-Generation Female College Students and Financial Literacy: Challenges to Persistence and Degree Completion" -Video
-Handouts
Financial Literacy Symposium
July 16
Dr. Dorothy Bagwell Durband presented on "Peer to Peer Financial Literacy: The Red to Black Program at Texas Tech University" -Video
-Handouts
Financial Literacy Symposium
July 22
Scott Miller presented on "Getting the Message Out to Students"
-Video
-Handouts
Learning Links
July 27 & 28
Jeanne Baer presented on "Organized and Prioritized: Time Management for Today" and Kent Wolfe presented on "Knowing Where to Begin in Studying Student Retention" Organized and Prioritized: Time Management for Today
-Video
-Handouts
Knowing Where to Begin in Studying Student Retention
-Video
-Handouts
Learning Links
August 26 & 27
April Qualls presented on "Frugal Living on a College Budget" and Diana Oglesby presented on "Entrance Counseling for TEACH Grants" Frugal Living on a College Budget
-Video
-Handouts
Entrance Counseling for TEACH Grants
-Video
-Handouts
Learning Links
September 23 &24
Linda Butcher and Lani Johnson presented on R2T4: Practical Application and R2T4: Requirements R2T4: Practical Application
-Video
-Handouts
R2T4: Requirements
-Video
-Handouts
Learning Links
October 28 & 29
Linda Butcher and Lani Johnson presented on "Consumer Information" and Shelley Sutton presented on "The Rewards of Outstanding Customer Service" Consumer Information
-Video
-Handouts
The Rewards of Outstanding Customer Service
-Video
-Handouts
Lessons for Life
November 13
Mel Stephens presented Personal Finances 801 -Video
-Handouts
Learning Links
November 18 & 19
Jeanne Baer presented on "Business Writing: Write Right for Results" and Diana Oglesby and Tricia Brothers presented on "The ABC's of COA (Cost of Attendance) Building a Budget" Business Writing: Write Right for Results
-Video
-Handouts
The ABC's of COA (Cost of Attendance) Building a Budget
-Video
-Handouts

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