Learning Links - Professional Enhancement Webcasts
Looking for a convenient way to participate in professional development courses? NSLP’s free, monthly webcast series is your “link” to the information you need. Series topics have been designed especially for financial aid professionals and will range from policy updates to financial literacy and student loan education.
This month's topics are:
NSLDS Review
Do you find NSLDS confusing? Not sure about what you can find
on NSLDS, or where to find it? Join NSLP and we’ll show you
the ins and outs of how the NSLDS website can help you in your
profession. Navigating the website and descriptions of NSLDS
fields, to the purpose of the flags and the impact consolidation
loans have on a borrower’s information will all be addressed in
this event.
Bringing Out the Best in People
Perhaps you feel you deliver good service to your
customers—students and their families—but what about improving your
customer service? Good customer service is vital in
the financial aid office. This presentation will provide tips to
improve your relationships with your customers and to help you
bring out the best in your staff and help them excel.
To register, click on the appropriate date:
Tuesday,
September 29, 2009
1:00 pm – 3:00 pm Central time
Wednesday,
September 30, 2009
10:00 am – 12:00 pm Central time
If you have questions, please contact NSLPCorporatePromotions@nslp.org.
*Please only register once per phone line needed; if you are planning on watching the presentation as a group, there is no need to fill out a registration for each individual. Thank you!
