Find key contacts to answer your student loan questions
National Student Loan Program
P.O. Box 82507, Lincoln, NE 68501-2507
1300 O Street, Lincoln, NE 68508
phone: 800-735-8778; fax: 402-479-6658
Dial 800-735-8778 plus the extension below.
For assistance in Spanish, call 800-735-8778, then dial 9.
Download the NSLP Directory
| Extension | ||
| Customer Service | 6300 | nslpcs@nslp.org |
| Pam Beckmann | 6824 | pamb |
| Vicki Fink | 6884 | vickif |
| Kevin Flowers | 6833 | kevinf |
| Erin Haynes | 6871 | erinh |
| Norma Muth | 6829 | normam |
| Shannon Martin | 6841 | shannonm |
| Business Development | ||
| Todd Woodlee | 6872 | toddw |
| Carol Ash | 6615 | carola |
| Anne Barton | 6815 or 585-319-9140 | anneb |
| Amanda Boltz | 6827 | amandabo |
| Brandon Dillard | 6857 or 615-504-4960 | brandond |
| Brian Ghanoo | 6832 or 516-398-5796 | briang |
| Cheryl Kibarian | 6736 or 602-692-3370 | cherylk |
| Mark Krings | 6835 | markk |
| Robyn LeGrand | 6861 or 314-369-3721 | robynl |
| Paul Mittelhammer | 6877 or 404-702-2131 | paulm |
| Dean Obenauer | 6937 or 402-350-8599 | deano |
| Brenda Paganelli | 6915 or 601-214-7224 | brendap |
| Juan Perez | 6934 | juanp |
| Myra Pfannenstiel | 6935 or 316-305-5346 | myrap |
| Carleen Raby | 6647 | carleenr |
| Jane Rihanek | 6694 | janer |
| Jeni Rone | 6723 or 843-324-7974 | jenir |
| Monica Stam | 6820 or 904-686-4524 | monicas |
| Kim Thomas | 6654 or 310-890-4260 | kimth |
| Pam Vance | 6618 | pamv |
| Christian Wilbeck | 6823 | christianw |
| Product Development | ||
| Staci Stewart | 6950 | stacis |
| Financial Literacy | ||
| Pauline Balta | 6858 | paulineb |
| Brenda Vaughn | 706-227-1155 | brendav |
| Policy, Research and Education | ||
| Janet Dodson | 6809 | janetd |
| Linda Butcher | 6722 | lindab |
| Oscar Huapaya Florian | 6814 | oscarf |
| Lani Swanson | 6707 | lanis |
| Randy Lovins | 6849 | randyl |
| Diana Oglesby | 6706 | dianao |
| Scott Snyder | 6674 | scotts |
| Beth Vollan | 6859 | bethv |
| Kent Wolfe | 6940 | kentw |
| Account Administration | 6101 | nslpaa@nslp.org |
| Catherine Herzberg | 6850 | catherineh |
| Angie Koch | 6854 | angiek |
| Collections | 6380 | coll@nslp.org |
| Brand Ewing | 6838 | brade |
| Brad Stanton | 6810 | brads |
| Nicole Bishay | 6806 | nicoleb |
| Default Aversion and Default Rescue | 6800 | |
| Brad Ewing | 6838 | brade |
| Brad Gault | 6808 | bradg |
| Claims | 6855 | |
| David Fuson | 6869 | davidf |
| Suzanne Christopher | 6865 | suzannec |
| Connie Holbrook | 6868 | connieh |
| Accounting and Finance | ||
| DeAnn Korinek | 6646 | deannk |
| Michael Carlson | 6637 | mikec |
| Brenda Crist | 6626 | brendac@nslp.org |
| Administration | ||
| Randy Heesacker, President and CEO | 6605 | randyh |
| Sharon Cabeen, Vice President for Financial Literacy | 678-468-2364 or 6776 | sharonc |
| Janet Dodson, Vice President of Policy, Research and Education | 6809 | janetd |
| Jill Hicks, Chief Financial Officer | 6623 | jillh |
| Bill Kohl, Vice President of Debt Management | 6834 | billk |
| Dave Macoubrie, Vice President of Operations | 6867 | davem |
| Sharon O'Neal, Director of Corporate Communications | 6848 | sharono |
| Todd Woodlee, Vice President of Business Development | 6872 | toddw |
