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Repayment Assistance: Your Rights and Responsibilities

What you need to know

Keep records of your student loans, especially the promissory note and any loan information you receive from your school or lender. Don't ignore your loan payment. Talk to your lender about repayment options if you can't afford your loan payment.

Here are some of your most important rights and responsibilities:

 
  • You must use your loan only for educational expenses.
 
  • Your lender must give you details about your loan before it's disbursed and again when your loan must be repaid.
 
  • Your school must tell you the anticipated average monthly payment for your loan debt or the average loan debt of other students who borrow to attend the school or study in the same program.
 
  • You must tell your lender any time you drop below half-time enrollment or change schools. Tell your lender if you change your name, address, phone number, social security number, references, and driver's license number. Before you leave school, tell your lender your permanent address, the name and address of your expected employer (if known), and the address of your nearest relative.
 
  • You must repay your loan, plus interest, even if you do not finish your program, you are unable to get a job after you finish, or if you are unhappy with or do not get the educational or other services you purchased from the school.
 
  • Your lender may sell your loan or use a servicer to manage your account. If your loan is sold and the address where you send payments changes, you'll be notified of the name, address, and phone number of the new lender.
 
  • You are entitled to a deferment or forbearance of your loan payments in certain cases.
 
  • You may prepay your loan at any time without penalty.

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